1. Information We Collect
We collect the following types of personal information from you:
Personal Details: Name, contact number, email address, and emergency contact.
Payment Information: Credit/debit card details or other payment methods used.
Travel Details: Pick-up location, travel preferences, and any special requests.
Technical Data: IP address, browser type, and access times when using our website.
2. How We Use Your Information
We use your information to:
- Book and manage your one-day travel service.
- Process payments and send booking confirmations.
- Communicate with you regarding your trip.
- Provide customer support.
- Improve our services and website functionality.
- Ensure your safety during the trip.
3. Sharing Your Information
We may share your information with:
- Third-party service providers: Transport operators, guides, and payment processors.
- Legal authorities: If required by law or for safety reasons.
- Business partners: For promotional and marketing purposes (with your consent).
4. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. After this period, your data will be securely deleted.
5. Data Security
We implement security measures to protect your data, including encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute data security.
6. Your Rights
You have the right to:
- Access and request copies of your data.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Withdraw consent for marketing communications.
To exercise these rights, contact us at info@onedaytravel.co.uk.
7. Cookies
We use cookies to improve your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date.